Terms and Conditions

Customer Service: [email protected] | 833 334 0649
Monday – Saturday, 9am – 5pm EST (CST)
We are closed on major US holidays

By using, accessing, or ordering products from this Website, you hereby agree to all of the following terms.

Acceptance of Agreement. Your access to and use of our website (the ‘Site’) is subject to the following terms and conditions which may be updated by us from time to time without notice to you. By accessing and browsing the Site, you accept and agree to, without limitation or qualification, the terms and conditions, privacy policy, and acknowledge that any other agreements between you are superseded and of no force or effect with respect to your access and use of the Site.

Shipping of Product(s).

Your order will be processed and shipped within about 1 business day. Shipping time is estimated to be two to four (2-4) business days from when your order ships out. If you feel you are experiencing any delay in the delivery of your product, you may contact our customer care department at [email protected].

Price Change. We may at any time choose to adjust and change the prices of our products and/or services.

Return Policy. We guarantee you will be absolutely amazed by Dean’s products. If you’re not, send back the product within 30 days of the shipment receipt for a refund of any unused portion To return the product please contact customer service at [email protected] to request a return authorization number (RMA) then return the unused portion of the product within 2 weeks for a full refund of the purchase price less the shipping, processing, and restocking fees. Any merchandise returned must be at the customer’s expense and have the RMA number marked on it.

Did Not Receive and/or Lost Package. All products are expected to arrive at the shipping address supplied within 2-4 business days after it ships. Packages will typically ship out within 1 business day from the day you place your order. For orders placed on a weekend date, packages will typically ship out the following Monday, assuming it is not a major holiday. If for some reason you do not receive the product after five (5) business days of ordering it is recommended to contact customer support at [email protected]. All orders are shipped with delivery confirmation.  If the order is shown as delivered we are to believe it has been delivered unless you contact us to state otherwise.

Product Claims. For more information on our product, claims, and ingredients please visit the website. The product is intended to be used in conjunction with a sensible diet and exercise program to see the best results.

Modifications to Services. We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the services (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the services.

Medical Advice. The Site does not provide medical advice and is not engaged in rendering medical or professional services or advice, and the information provided on the Site is not intended to replace medical advice offered by a health care provider. We strongly recommend that you promptly consult a physician or professional health care provider prior to the use of any product. Neither the product nor the ingredients in the product have been approved or endorsed by the FDA or any regulatory agency for treatment of obesity or to cause weight loss

Product Information. The products advertised on this site have not been approved or cleared by a government regulatory body. You should not construe anything on the Site as a promotion or solicitation for any product or service or for the use of any product or service that is not authorized by the laws and regulations of the country where you are located, including the United States.

Exclusion of Warranty. While we use reasonable efforts to include accurate and up-to-date information in the Site, we make no warranties or representations as to its accuracy. We assume no liability or responsibility for any errors or omissions in the content of the Site. Without limiting the foregoing, everything on the Site is provided to you ‘AS IS’ WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties.

User Submissions. Any ‘personally identifiable information in electronic communications to the Site is governed by the Site’s Privacy Policy which is posted on the site.

Links From Other Sites. We have not reviewed all of the sites linked to this Site and are not responsible for the content of any off-site pages or any other sites linked to the Site. We do not take any responsibility for any information or claims that were made by other websites and encourage you to alert us if a website is making false claims and linking to our site or product at [email protected].